flag poles with flags and tiny American flags on the ground
In our constant effort to better serve you, we welcome any and all feedback you have. Please don’t hesitate to let us know your thoughts, questions, suggestions, or comments.
Customer Care Center
Locations & Hours
You may also contact a banking center closer to your location. Take a look at our Locations & Hours.
If you prefer email, fill out the secure form below and someone will get back to you as soon as possible. Thank you for visiting First United Bank and Trust Company!
We are a community bank. Our staff is our bank family.
We enjoy a warm and friendly atmosphere all while doing amazing, challenging work. Because our bank is so successful and growing, we are always looking for motivated, talented people to join our team. Watch this video to see what our staff has to say about working for First United Bank. Join our Team Video!
If you’re interested in being considered for employment, please submit your Employment Application
This position is required to be knowledgeable in servicing loans as it relates primarily to insurance, property taxes, and escrow analysis. In addition, the position will be responsible for documenting all recorded liens, as well as conduct a variety of other daily tasks. This position will be cross trained in other positions within the department to support overflow of work.
The applicant must be detail oriented and organized, as well as possess strong time-management, communication, and problem-solving skills. Additionally, the applicant must be able to work in a team environment to ensure a high level of accuracy, productivity, and commitment. Must be proficient in Microsoft Word and Excel. Positive attitude and the ability to multitask are required. Previous banking and/or insurance experience with a background in loans preferred.
The primary duties and responsibilities will include, but not limited, to the following:
• Adheres to the Bank’s Mission, Vision, Core Values and Core Purpose while providing customers with timely, responsive, and exceptional service in accordance with the Bank’s customer service standards.
• Recognizes, researches, and resolves account issues
• Tracks and force places insurance as required by master policy
• Pays insurance and property taxes for escrow customers
• Monitors escrow set up, distributions, and analysis
• Reports and remits force placed insurance premiums monthly
• PMI, LSI, and CL & AH monthly reconciliation and remittance
• Documents all recorded mortgages and title lien statements
• Prepares and distributes the monthly documentation exception report
• Pays collection invoices
• Handles phone inquiries and research
• Quotes loan payoffs
• Responsible for boarding Consumer loans on core system
• Distributes and monitors morning reports
• Provides operational support in accordance with bank service standards
• Performs other duties as assigned and directed by management.
Duties are performed in an office environment in a professional business setting. Position requires travel when making business development calls, community events/meetings, internal meetings/trainings and to banking centers.
Physical and/or Mental Requirements:
May be required to sit for extended periods of time while performing job duties. May be required to lift and carry up to 20 pounds in the form of paperwork, files, or other items. Must be able to concentrate for extended periods of time, paying attention to detail.
Watch the video to learn about our commitment to customers, staff, and communities.
A community bank dedicated to your success.
To be a committed partner in the communities we serve while building shareholder value through engaged employees and satisfied customers
First United Bank and Trust Company is a real community bank, formed in 1996 to fill a need for traditional, personal banking in the area. Today, even though we’ve grown, our roots remain in community banking. Our focus is to support the communities we serve with the best possible products and services. But equally as important, is our support of the quality of life and economies in our market, not only financially, but through hard work and volunteerism.
We live in the communities we serve. Our staff is our bank family, and we are proud to have every member. We employ only the best, well-trained bankers, insuring our service to our customers is second to none. Our products and services are progressive, as we pride ourselves on staying up to date with constantly changing technology.
Our customers know us, they call us by name and call on us, individually, when they need help. We help them start out in life with a first house, a first car or even a first business. Or, we save them from the arms of big banks and bring them home to personal service and a real relationship. This is what we were built to do; it is our purpose.
We invite you to come by one of our locations in Beaver Dam, Madisonville, Marion or Earlington.