Purpose

The First United Bank and Trust Company Network Administrator position is responsible for the upkeep, configuration, and reliable operation of the network and computer systems, especially multi-user computers, such as servers.

The Network Administrator works with the System Administrator and IT Manager seeking to ensure that the uptime, performance, resources, and security of the computers and systems managed to meet the needs of the users and the goals of First United Bank and Trust Company while maintaining compliance with regulations financial institutions are required to meet.

Qualifications

The applicant must be able to troubleshoot wired/wireless network equipment, Microsoft Hyper-V and Linux OS server issues, and PC and server hardware issues. The individual must have a vast working knowledge of network terminology and be security-focused. The applicant should possess strong organizational skills, people skills, and strong written and verbal communication skills. This individual will ensure schedules and deadlines are met as requested, coordinating with other departments as needed and performing necessary research to complete projects. The applicant will assist with problem resolution as required by the end users. Applicants must work in a fast-paced atmosphere, be flexible to change, and be strong in time management. This individual should be capable of working in a team environment to ensure a high level of productivity and commitment to all bank areas. Four to six years of experience preferred with an Associate’s degree or greater required in an IT discipline. Certifications related to server or network administration are preferred, such as CompTIA A+, Network +, Security +, Cisco CCNA, and MCSA.

Primary Duties

The primary responsibilities will include but are not limited to the following:

•  Adheres to the Bank’s Mission, Vision, Core Values, and Core Purpose while providing timely, responsive, and exceptional service following the Bank’s customer service standards.
•  Responsible for managing the local and wide area network, installing equipment, evaluating, developing, maintaining, and monitoring the network, and managing the telecommunication system.
•  Responsible for working with System Administrator to complete server installation. Maintains DHCP, DNS, Active Directory, and IP Phone Systems/Servers. Understands and implements VLAN and network development.
•  Ensures network uptime by following preventative maintenance (PM) plans and testing failover connectivity. Works closely with Disaster Recovery and Business Continuity Committee to test and verify best practices.
•  Serves as System Administrator backup.
•  Responds in a timely fashion to emails, phone calls, or other requests by employees for IT Support, including remote and in-person troubleshooting.
•  Monitors and troubleshoots system and network backups, including backup equipment.
•  Installs and configures computer hardware operating systems and applications. Troubleshoots system and network issues; diagnoses and resolves hardware and software faults
•  Sets up new user accounts and profiles; assists with password issues.
•  Performs routine monitoring of patch management on both system and security threats. Installs OS updates, patches, and configuration changes on servers, network equipment, and workstations.

Performs other duties as assigned and directed by management.

Working Conditions

Duties are performed in an office environment in a professional business setting. Position may require travel when attending community events/meetings, internal meetings/training, and banking centers.

Physical and/or Mental Requirements:

May be required to sit or stand for extended periods of time while performing job duties. May be required to lift and carry up to 50 pounds in the form of computer equipment, printers, or other items. Must be able to concentrate for extended periods of time, paying attention to detail.

EEO/AA/Disability/Vet

Purpose

The Teller position will provide excellent banking services to customers in a professional manner.  Provide the customer and/or potential customer with a clear understanding of the technical aspects and benefits of products and services offered.

Qualifications

 To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.  High School diploma or equivalent required.  Cash handling experience preferred. Working knowledge of Microsoft Suite products preferred.  Must enjoy working with the public on a daily basis.  Requires good phone etiquette and the ability to handle difficult customers in a tactful manner.  Must be customer service oriented.  Must be able to demonstrate aptitude to handle sensitive operational transactions and customer relationships.  Must be able to interact as a member of the team, be able to multi-task and be self-sufficient.  This position requires demonstrated social skills, professional grooming and adherence to the First United Bank dress code.

Primary Duties

The primary responsibilities will include but are not limited to the following:

• Adheres to the Bank’s Mission, Vision, Core Values and Core Purpose while providing customers with timely, responsive, and exceptional service in accordance with the Bank’s customer service standards.
• Processes all financial transactions in an accurate and timely manner, accepts deposits, cashing checks, disbursing cash and loan payments.  Completes transactions according to established guidelines.
• Responsible for managing and balancing cash drawer.
• Processes cashier checks and teller capture.
• Provides industry leading customer service.  Build customer loyalty; establish customer relations through eye-contact, courtesy and friendliness, including addressing each and every customer by name.
• Handles balance inquiries and resolves problems.
• Ensure compliance with internal controls, operational procedures and all applicable policies and procedures.

Working Conditions

Duties are performed in an office environment in a professional business setting.  Position may require travel when attending community events/meetings, internal meetings/trainings and to banking centers.

 Physical and/or Mental Requirements:

May be required to sit for extended periods of time while performing job duties.  May be required to lift and carry up to 20 pounds in the form of paperwork, files, or other items.  Must be able to concentrate for extended periods of time, paying attention to detail.

EEO/AA/Disability/Vet