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Veterans memorial, Madisonville. Flag poles with flags and small American flags planted in the ground

About First United Bank

Contact Us
  • First United Bank and Trust Company is a community bank dedicated to your success!

In our constant effort to better serve you, we welcome any and all feedback you have. Please don’t hesitate to let us know your thoughts, questions, suggestions, or comments.

Customer Care Center

To contact us by phone, call our Customer Care Center at: toll-free:1-800-367-2740 or  (270) 821-5555

Locations & Hours

You may also contact a banking center closer to your location. Take a look at our Locations & Hours.

Email Form

If you prefer email, fill out the secure form below and someone will get back to you as soon as possible. Thank you for visiting First United Bank and Trust Company!

    Meet our Management Team

    Jason Hawkins
    President / CEO

    Chris Findley
    EVP Chief Banking Officer
    Chief Lending Officer
    NMLS# 846570

     

    Racheal Pruitt
    EVP/Chief Financial Officer

    Suzell LeGrand
    EVP/Chief Marketing Director

    Karen Rodgers
    SVP/Senior Retail Services Officer

    Scott Tooley
    Market President, Daviess County
    NMLS # 476450

    Shannon Coots
    VP/Market Manager, Ohio County
    NMLS #1489490

    Charlie Day
    AVP/Market Manager, Crittenden County
    NMLS#1457386

    Rufus Baker
    SVP/Commercial Banker
    NMLS# 686333

    Theresa Davis
    VP/Commercial Banker
    NMLS# 2016681

    Terri Rainwater
    VP/Mortgage Banker
    NMLS# 651166

    Shana Gray
    VP/Senior Mortgage Banker
    NMLS #636001

    Marcy Payton
    VP/Loan Administration Manager

    Deidre Johnson
    SVP/Senior Operations Manager

    Jorge Tauil
     SVP/Risk Management Officer

    Join Our Team

    Our employees are the reason for our success.

    We are a community bank.  Our staff is our bank family.

    We enjoy a warm and friendly atmosphere all while doing amazing, challenging work. Because our bank is so successful and growing, we are always looking for motivated, talented people to join our team. Watch this video to see what our staff has to say about working for First United Bank. Join our Team Video!

     

    First United Bank has once again been named to the renowned American Banker’s list of Best Banks to Work For in 2023! American Banker ranked First United Bank #28 in banks with assets less than $3 billion and #41 for all banks nationwide. Five Kentucky Banks made the list with First United Bank coming in at #2! This program identifies and recognizes bank for their culture and outstanding employee satisfaction. This award is truly a testament to our outstanding employees who excel in serving our customers and communites, as well as each other.

     

    If you’re interested in being considered for employment, please submit your Employment Application

    Current Open Positions:

    Banking Center Manager (Northside)
    Open

    Purpose
    The Banking Center Manager ensures the efficient daily operation of Customer Service Representatives (CSR) duties and teller area. Develops new deposit and loan business. Position must provide excellent customer experience while promoting sales and service culture. Responsible for contributing to the banking center profitability targets.

    Primary Duties
    The primary duties and responsibilities will include, but not limited, to the following:
    • Adheres to the Bank’s Mission, Vision, Core Values and Core Purpose while providing customers with timely, responsive, and exceptional service in accordance with the Bank’s customer service standards.
    • Responsible for the management of the Banking Center staff including service, sales and operations. Manage staff, foster a positive environment and ensure customer satisfaction and proper banking center operation.
    • Generate consumer loans and cross sell deposit products.
    • Provide backup to teller area, when necessary.
    • Oversee process for verification of balancing ATM and Vault, ensuring ATM is in good working condition and verifying vault is maintained at an acceptable level.
    • Customer Service Representatives duties, such as opening new accounts – i.e. Certificates of Deposit, IRA’s Checking, Savings when necessary.
    • Assist in product development – i.e. continuously staying abreast of retail products in order to stay competitive within the market.
    • Analyze customer feedback in order to formulate and drive service model.
    • Provide training, coaching, development and motivation to Banking Center staff.
    • Identify areas of improvement and propose corrective action that leverages growth opportunities.
    • Assist in resolving customer and employee satisfaction issues promptly.
    • Assist in promoting cash management products.
    • Responsible for Business Development in the market served. Assess local market conditions and identify prospective sales opportunities.
    • Additional duties and responsibilities as they may apply
    This individual may be asked to attend functions and events outside of normal business hours.

    Working Conditions
    Duties are performed in an office environment in a professional business setting. Position requires travel when making business development calls, community events/meetings, internal meetings/trainings and to banking centers.
    Requirements

    Qualifications
    The applicant should possess strong problem solving, analytical, mathematical, and supervisory skills, as well as be able to prioritize workflows. Must have good organizational skills as well as excellent computer, communication, and people skills. Must be able to work in a fast-paced atmosphere and have general knowledge of all areas in banking. Positive attitude and the ability to multitask are required. The individual should have a minimum of 5 years banking experience. Previous management experience required. Should possess the ability to make high level decisions.

    Physical and/or Mental Requirements
    May be required to sit for extended periods of time while performing job duties. May be required to lift and carry up to 20 pounds in the form of paperwork, files, or other items. Must be able to concentrate for extended periods of time, paying attention to detail.

    Benefits Offered
    Health, Dental, Vision, Life Insurance, Vacation, Sick Time, 401K Match, Tuition Reimbursement, Short-Term and Long-Term Disability, Paid Holidays, EAP.

    EEO/AA/Disability/Vet

    About First United Bank

    Mission

    A community bank dedicated to your success.

    Vision

    To be a committed partner in the communities we serve while building shareholder value through engaged employees and satisfied customers

    About us

    First United Bank and Trust Company is a real community bank, formed in 1996 to fill a need for traditional, personal banking in the area. Today, even though we’ve grown, our roots remain in community banking. Our focus is to support the communities we serve with the best possible products and services. But equally as important, is our support of the quality of life and economies in our market, not only financially, but through hard work and volunteerism.

    We live in the communities we serve. Our staff is our bank family, and we are proud to have every member. We employ only the best, well-trained bankers, insuring our service to our customers is second to none. Our products and services are progressive, as we pride ourselves on staying up to date with constantly changing technology.

    Our customers know us, they call us by name and call on us, individually, when they need help. We help them start out in life with a first house, a first car or even a first business. Or, we save them from the arms of big banks and bring them home to personal service and a real relationship. This is what we were built to do; it is our purpose.

    We invite you to come by one of our locations in Beaver Dam, Madisonville, Owensboro, Marion, or Earlington.

    Schedule of Fees